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Category: Troubleshooting

Fix Microsoft Store Something bad happened error
Troubleshooting Windows 11

Fix Microsoft Store Something bad happened error

November 19, 2023November 20, 2023 Joe Zeng

Have you ever encountered an issue with Microsoft Store? Especially the one when you’ve just re-installed your Windows 11 OS? Unfortunately, this occurred on one

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How to manually update Surface Pro firmware
Troubleshooting Windows 11

How to manually update Surface Pro firmware

August 22, 2023August 22, 2023 Joe Zeng

Keeping your Surface Pro device up-to-date is crucial to ensure optimal performance, security, and compatibility. While Microsoft often provides automatic updates via Windows Updates, there

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How to resolve unable to locate package on Linux
Troubleshooting

How to resolve unable to locate package on Linux

August 13, 2023August 13, 2023 Joe Zeng

When I surf some technical forum, I always saw someone asking why cannot install some package on my Linux distro and it just keep throwing

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Resolve Local Security Authority protection remain persistent off
Troubleshooting Windows 11

Resolve Local Security Authority protection remain persistent off

May 16, 2023May 16, 2023 Joe Zeng

According to MS announcement, on some devices running on Windows 11 with version 21H2 or 22H2 after installed “KB5007651 – Update for Microsoft Defender Antivirus

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Resolve unable to download Windows 11 ARM ISO
Troubleshooting

Resolve unable to download Windows 11 ARM ISO

March 8, 2023March 24, 2023 Joe Zeng

As Microsoft finally approval Windows 11 ARM to be running on Apple M1 and M2 computer, the demands for obtaining the Windows 11 ARM ISO

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Fix you have not chosen to trust the issuer of the server’s security certificate
Troubleshooting

Fix you have not chosen to trust the issuer of the server’s security certificate

February 19, 2023February 19, 2023 Joe Zeng

Some users might receive an error prompt when launching an application with Citrix Receiver or Citrix Workspace on macOS with version 13.2. The error message

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Fix virtual machine is using a hardware version that is not supported
Troubleshooting

Fix virtual machine is using a hardware version that is not supported

February 5, 2023February 5, 2023 Joe Zeng

When I created a Windows 10 21H1 virtual machine on my desktop PC and trying to move it to another mobile workstation by using VMware

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Resolving attribute displayName could not be found
Troubleshooting Windows 10

Resolving attribute displayName could not be found

January 30, 2023January 30, 2023 Joe Zeng

In a rare situation when you’re finished a Windows OS installation and trying to open up gpedit.msc (Local Group Policy Editor), you may received multiple

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Resolve open Office 365 suite prompt error code C0090016
Troubleshooting Windows 10

Resolve open Office 365 suite prompt error code C0090016

March 15, 2022January 26, 2023 Joe Zeng

I got a call from my tier 1 colleague who says one of the user’s laptop were encountered a hardware malfunctioned where the laptop cannot

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Resolve the Remote Desktop app connection issue with Azure AD joined PC
Azure AD Troubleshooting Windows 10 Windows 11

Resolve the Remote Desktop app connection issue with Azure AD joined PC

November 11, 2021January 26, 2023 Joe Zeng

I am kind of power user of mstsc.exe (the Remote Desktop Connection app) which I using it almost every day. However due to the nature

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