As a seasoned IT Pro you would know that during the past whenever installed a new Windows image or set up a new Windows device
Category: Troubleshooting
Do not delete the inetpub folder on Windows 11
When your Windows device patched “2025-04 Cumulative Update for Windows 11 Version 24H2” it will be created a new folder named “inetpub” under your system
A confirmed bug that impacts classic Outlook client performance
Recently a new bug that was confirmed by Microsoft which impact to Classic Outlook client performance when end user writing an email in Classic Outlook
Resolve Teams desktop client shows network offline issue
Have you ever experienced the issue with Teams desktop client which shows “Network Offline…No internet connection was found. Please reconnect and try again.” Even though
How to remove New Outlook option from Classic Outlook
As the new Outlook client being published for a while now, there are still so many Outlook users who don’t like the New Outlook client
Solution for Windows Hello Facial recognition unable to add
When I was re-deployed Windows 11 24H2 on my Surface Pro 9 device, following the instructions on OOBE window to create a new local account
Solution for fixing blue screen caused by CrowdStrike
As worldwide blue screen of death caused by the CrowdStrike Falcon agent on last week Friday, IT administrators were busy for sure to handling such
Resolve activation issue on Windows 11 Pro with Subscription Activation
For some organizations who purchased Microsoft 365 E3 or E5 licenses with corporate Windows device embedded with Windows 10/11 Pro license they can easily upgrade
Resolved distribution list unable receive emails from user mailbox
Got a strange case today, a user was complaining about her cannot receive emails from a distribution list where supposed a mailbox was sent multiple
Resolved Excel prompt Office has detected a problem with this file
Recently, I received a report from one of my users says that when her open any Excel workbook it will prompt “Office has detected a